Key Responsibilities

• Data-Driven Sales Solutions Strategy
• Leverage machine learning, data science, and automation to improve customer data platforms and business development strategies.
• Utilize business intelligence (BI) tools and data visualization to support strategic decision-making.
• Process Optimization & Automation
• Lead transformation and automation projects to enhance operational efficiency.
• Develop and implement process improvement frameworks.
• Data Infrastructure & Tools
• Collaborate with data engineering teams to ensure data availability, quality, and governance.
• Champion the use of modern analytics tools and platforms (e.g., Power BI, Tableau, Python, R, SQL, cloud-based data warehouses).
• Evaluate and implement new technologies and methodologies to enhance analytics capabilities.
• External Data & API Management
• Identify, evaluate, and integrate third-party and external data sources to enhance internal analytics.
• Develop frameworks for combining internal and external data to generate deeper market and customer insights.
• Manage API integrations with external data providers, ensuring secure, scalable, and efficient data access.
• Analytical Tool Development
• Lead the design and development of custom analytical tools, dashboards, and applications to support business users.
• Collaborate with engineering and IT teams to ensure scalable and secure deployment of analytics solutions.
• Stakeholder & People Management
• Lead a team with a focus on coaching, mentoring, and talent development.
• Collaborate with global stakeholders across sales, marketing, operations and core analytics teams.
• Align regional and global initiatives for seamless execution and enhanced business outcomes.
• Salesforce Expertise:
• Deep understanding of Salesforce development and architecture (Apex, Lightning Web Components, Flows, Process Builder, etc.)
• Solid grasp of Salesforce integrations with external systems using REST and SOAP APIs, Salesforce Connect, and External Data Sources
• In-depth knowledge of querying and reporting using SOQL, SAQL, and other data analysis methods.