Unique knowledge and skills
Ability to study, understand and use the trends / behaviors of the product / customers etc. and transfer these understanding in developing, designing & implementing marketing programs for a brand / portfolio in alignment with the overall strategy for the portfolio and desired business outcome.
An urge to constantly reach and exceed customer expectations. The individual understands comprehensively the customer’s business objectives as also their underlying needs. He / She is prompt in pursuing grievances and follows up relentlessly to address complaints. Is a trusted advisor to the customer in most of their important business decisions. They need to have patience and perseverance when dealing with customers.
Exposure to direct and indirect sales function will provide a better perspective of the job requirement.
The ability to grasp, identify and logically analyze each option in an objective and database manner. It includes the urge to update his/her business awareness by a constant drive to seek and collate information / data and critically analyze it to arrive at productive data based estimations.
The ability to generate / identify customer’s leads and to act on it. To design programs and organize seminars / workshops on product awareness resulting into increase in the demand of the same. To try to increase product knowledge on the medical systems related product and be prepared to respond to any query on the same.