Job Overview

Location
PAN India, PAN India
Job Type
Full Time
Date Posted
7 months ago

Additional Details

Job ID
26619
Job Views
108

Job Description



Your everyday tasks will include:

  • You will diagnose, configure, troubleshoot and solve technical problems associated with Appfire Apps in the Atlassian landscape involving a wide range of enterprise software products.
  • You will gain experience in cutting-edge technologies such as SaaS, Virtual Environments, Amazon AWS, Microsoft Azure, Docker containers, etc.
  • Apply your System Administration / DevOps continuous integration and development (CI/CD) skills to integrate a variety of cutting-edge Appfire apps and Atlassian tools.
  • You will apply your leadership skills and provide technical guidance and issue-resolution support to peer and junior resources.
  • You will apply your analytical and problem-solving skills in researching, diagnosing, troubleshooting, and identifying solutions to complex software product L1-L2-L3 support issues.
  • Knowing Groovy and Nunjucks will be considered an additional valuable skill.
  • You will have complete freedom in taking ownership of customer issues reported and driving them through to resolution from start to finish.
  • You will be able to work with Technical architects, leads, and principals.

Skills and experience you'll need to succeed:

  • Strong analytical and problem-solving skills to quickly identify an effective solution for customer issues.
  • Scripting, database, and systems skills.
  • Excellent customer-facing and communication skills.
  • Minimum 5+ years of total experience working as a system or Application Support Engineer/Senior Support Engineer, managing and supporting enterprise-class software products.
  • 3+ years of experience working as an application or a system administrator in a collaborative role, working with a global team that helps facilitate remote delivery of support services.
  • B.E/ or MCA, or a comparable discipline.

Beyond the resume skills that match our culture and this role:

  • You are dedicated to elevating client and co-worker experiences, knowing that exceptional work centers on serving others.
  • You adapt swiftly to new business demands, understanding that change fuels collective and individual growth.
  • You excel in communication, effectively connecting in remote/hybrid environments using tools like Slack, Zoom, and G Suite and through occasional in-person events.

We offer:

Financial Benefits

  • Equity Incentive Program
  • Remote Working Allowance: Up to INR 12,000 per year.

Skills Development Benefits

  • Appfire University: In-house Learning Experience platform.

PTO, health & well-being

  • INR 5,00,000 Group Medical Insurance for employees and dependents (including parents).
  • Group Term Life Insurance ranges from INR 20,00,000 to INR 50,00,000.
  • INR 15,00,000 Personal Accident Insurance.
  • Free telehealth consultations.
  • Coverage up to INR 7,00,000 in EDLI Scheme
  • 21 days paid annual leave.
  • Unlimited sick leave.
  • 10 paid public holidays annually.
  • 5 days Paternity Leave.
  • Maternity Leave as per the Maternity Benefits Act.
  • Crèche benefit.
  • Flexible work policy: Remote or from the office in Hyderabad


Qualification

Any Graduate

Experience Requirements

Fresher Experience

Location

Similar Jobs

Full Time
Full Time
Full Time

Toyota North America

Machine Learning Engineer

Full Time

Cookies

This website uses cookies to ensure you get the best experience on our website. Cookie Policy

Accept