What will you do

• Work within the MarTech Stack to customize applications to fit business needs including managing the technical aspects of  Marketo within an Adobe technical stack  and other key marketing systems

• Listen to stakeholders to provide input towards a multi-year roadmap, and a prioritized backlog of work, in order to continuously improve our marketing systems with both vendors and internal teams

• Lead efficient meetings, explain data and technical details to non-technical audiences, and balance collaboration with getting-things-done

• Develop detailed technical documentation, including, but not limited to: user stories, data-flow diagrams, entity-relationship diagrams, user guides, test cases, and blog posts

• Partner with stakeholders to understand business challenges, gather requirements, identify gaps and translate that information into automated solutions within Marketo

What will you bring

• 5+ years of work experience and a BA/BS in a related field

• Advanced understanding of Adobe marketing technology including Marketo and integrating CRM systems (e.g., Salesforce.com) and other marketing technologies

• Stakeholder focus, with the ability to deliver and manage multiple priority projects with high satisfaction rates in a rapidly changing environment

• Ability to think systematically and effectively when navigating ambiguously defined business problems

• Strong analytical skills (including mastery of Microsoft Excel, SQL or custom scripts) and some experience with advanced reporting and data analysis tools (e.g., Dataroma, Tableau)

• Excellent presentation and communication skills, both written and verbal

• Relationship building with a persistent and enthusiastic customer service mentality

• Self-motivation, with the ability to work in a highly visible, fast-paced, sometimes ambiguous, and continuously evolving role

• Ability to lead strategic and operational conversations to address evolving business requirements across global stakeholders

The following are considered a plus

• Hands on experience working within other technology within Adobe Experience Cloud

• Experience integrating Marketing data with Salesforce

• Understanding of Workato recipes and/ or lo code/ no code automation

About Red Hat