People Management

• Managers deliver success through empowerment and accountability by modeling, coaching, and caring.
• Model - Live our culture; Embody our values; Practice our leadership principles.
• Coach - Define team objectives and outcomes; Enable success across boundaries; Help the team adapt and learn.
• Care - Attract and retain great people; Know each individual’s capabilities and aspirations; Invest in the growth of others.

Sales Excellence

• Lead a team of senior sellers to help healthcare organizations address their business issues through transformative and innovative solutions.
• Manage sales operations, rigor, and proper coaching for a team of senior sellers.
• Work with executive leaders at our clients to understand their needs and help them build a vision of the future.
• Leads their team to identify and track new opportunities or engagements. Leverages stakeholders (e.g., Customer Success team unit, account-aligned team unit, Consulting, One Commercial Partner [OCP] organization) to build pipeline within the territory. Coaches team members on interfacing with prospectivecustomers to build network. Applies Microsoft's sales process (MSP) and Microsoft Consumption Process (MCP) to determine the quality of the opportunity/engagement and whether to proceed, and educate the team on how to best address the customer needs. Enables the sales team to drive cloud businesses growth at or above targets, and accelerate customer value realization through cloud services consumption across solution areas (e.g., modern workplace, apps and infrastructure, data and artificial intelligence [AI] and business applications, security, support). Reports progress to leadership and removes execution obstacles.
• Coaches their team to remove consumption blockers in pre-sales by collaborating with partners and other internal regional and global teams (e.g., Digital Win Room [DWR], FastTrack, Global Black Belts). Coaches their team how to engage customers to drive cloud services growth, support and consumption in accounts. Leads with technical insights on how to grow customer business.
• Leads their team to plan and execute strategies for driving and closing opportunities. Drives the implementation of strategies and the collaboration with the account team to ensure alignment. Leads their team on ways to implement and share close plans (e.g., how to map timeline, engage the customer, get customer buy in and commitment) to de-risk and drive predictable deal closure. Seeks alignment with all stakeholders and partners and guides team to work with internal stakeholders to remove blockers.