ServiceNow Jobs 2025 | Responsibilities

• • Ability to comprehend, modify server-side object-oriented JavaScript, Unix Shell scripting and Windows scripting and Powershell.
  • Ability in server administration across OS platforms (Windows/Unix). Including understanding of user permission levels, domain configuration, group policy objects and execution of SUDO Policies.
  • Familiarity with AWS, Azure, VMWare, Amazon EC2 including appropriate template types (ARM templates, CFT)
  • Understanding of protocols such as HTTP, TCP, FTP/SFTP, SOAP and REST, Experience with troubleshooting tools such as Wireshark, Traceroute.
  • Strong troubleshooting/root cause isolation skills
  • Demonstrated creative problem-solving approach and strong analytical skills
  • Must be proficient with analyzing log files and standard debugging concepts.
  • Familiarity with tools & practices of the trade such as incident management, knowledge base, defect & escalation management.
  • Excellent communication skills (verbal and written).

ServiceNow Careers 2025 | Qualifications and Skills

• Must have a bachelor’s degree in computer science or a related field (or equivalent degree and experience)
• 0-2 years providing customer-facing technical support (Web-based products or e-commerce preferred)
• Good Communication Skills