Key Responsibilities

·         Create a roadmap for driving lean digital transformation and process improvement for the client’s core and enterprise operations

·         Create Point of Views and Art of the Possible by assessing operations from the lens of Digital, Analytics and Process Re-engineering/re-imagination

·         Lead digital led transformation Projects for the business, individually complete 2-3 high impact projects per year per guidelines for certification

·         Program management – involving cross-functional teams and multiple project leads for timely delivery of results

·         Lead and Implement business process management system for new clients

·         Drive Lean Digital Transformation DNA - training, testing & certification, lead any other analytics and productivity initiatives that come up

·         Coach & Mentor Project Owners and Team Members in DMAIC and Lean projects 

·         Partner with operating teams in delivering key SLAs, productivity commitments, risk mitigation, etc.

·         Establish a governance framework and steer continuous improvement conversations with clients/internal stakeholder

Skill Set

·         Program Management skills – leading clusters of individual projects in parallel through wide cross-functional teams

·         Strong Influencing skills and clarity of thought

·         Strong Quantitative and problem-solving ability: Ability to conceptualize complex problems and develop an Analytical road map for them

·         Working/functional experience of Digital offerings such as Robotics Process Automation, Artificial Intelligence, Predictive Analytics, Machine Learning, etc.

·         Ability to challenge status quo & out of the box thinking

·         People Leadership: Ability to coach & mentor people. Ability to effectively influence & motivate others.

·         Delivers oral and written communications that have clarity and impact.

·         Creates a team environment of accountability and commitment for reaching project goals.

·         Should be open to traveling to multiple client locations up to 3 months duration for short term or 12 months for long term assignments

·          Ability to work in diverse teams and with multiple internal and external stakeholders

·         Black Belt Certification and Project Management Certification is an added advantage