Responsibilities

•    Making collection calls to the customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests.

•    Identify and resolve unidentified cash and manage end to end process of Cash applications.

•    Process cash application functions to invoices at assigned sites ensuring the DRR (Daily Receipt Reconciliation) is completed in a timely, accurate, and confidential manner.

•    Follow up on customer/internal disputes, customer questions and working between departments to get a resolution.

•    Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund

Qualifications

Minimum qualifications

•    Graduate in Commerce (B.Com)

•    Freshers are eligible

•    Good at English language skills (verbal and written)

•    Meaningful Experience

Preferred qualifications

•    Strong Interpersonal Skills (Clear verbal and written Communication, Problem solving, etc.)

•    Significant experience in Accounts Receivable/Order to Cash

Why join Genpact? 

• Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation  

• Make an impact – Drive change for global enterprises and solve business challenges that matter 

• Accelerate your career — Get hands-on experience, mentorship, and continuous learning opportunities  

• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day  

• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress  

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. 

Let’s build tomorrow together.