Job Responsibilities

• Conduct requirements elicitation & analysis activities with key focus on business, subject matter, industry trends & standards, data, usability & user experience, through collaboration with Product Owners (PO), Product Managers (PM), Stakeholders & SMEs.
• Create detailed Product Requirements Documents (PRDs) alongside the PO in accordance with organizational standards. Ensure key elements such as user-journeys, BPMN process flows, wireframes, feature-sets, data requirements, potential integration requirements, and UX nuances.
• Spearhead end-to-end product UI/UX design activities, collaborating with the PO, and UI/UX designers
• Leverage your knowledge and understanding of system flows, data flows, API integrations, & databases to define the functional design of your product through collaboration with the POs and BAs/SAs from integrating products and your lead developers.
• Create detailed system & functional specifications (SFS) in accordance with organizational standards, for your product modules to share functional designs with the product engineering (developers) team highlighting key aspects of system behavior, use-cases, data & integrations.
• Support the testing/QA team in creating and reviewing test cases, and ensure appropriate clarifications to the development team during the implementation phase.
• Ensure your documentation (both requirements & specifications) is always up-to-date and is aligned with the developed features in event of changes, enhancements identified during the course of feature development.
• Play a step-in Product Owner role in the absence of the PO, performing activities such as backlog grooming, team support, Scrum Master (SM) collaboration.
• Mentor & coach Associate & Specialist BAs in your product team ensuring their success & continued comfort around the nuances of the product, and technicals of the BA role.
• Drive innovation in BA processes and methodologies along with leadership, introducing improvements based on industry trends, known cases, and popular advancements.

Skills & Qualifications

• Bachelor’s or Master’s degree in any related field or equivalent qualification.
• 5-8 years of relevant experience in business and/or system analysis.
• Possess excellent communication, analytical, problem-solving, and critical thinking skills.
• Expertise around various kinds of requirement documentation formats such as BRD, FRD, SRS, Use-Cases, User-Stories, and creating other documents such as Data Flow Diagrams (DFDs), System Flows, Context diagrams, etc.
• Possess hands-on experience with BPMN, UML diagrams, and tools like MS Visio, along with basic knowledge and practical exposure to system integrations and APIs.
• Strong analytical mindset with a proven ability to understand various business problems.
• Experience in driving UI/UX design activities with designers via enabling tools such as sketches &, wireframes.
• Familiarity with Atlassian tools (JIRA, & Confluence).
• Hands-on SQL experience, with comfort around data querying, conceptual & logical data models.
• Hands-on experience with system integrations and APIs is required. Familiarity with wrapper APIs, ElasticSearch indexes, and AWS S3 will be an added advantage.
• Experience of working on Healthcare Insurance domain-focused IT products and /or Industry knowledge would be a huge plus.