We're looking for a technical support engineer with experience in server and workstation management. You'll play a key role in resolving customer issues via calls, emails, chats, and remote sessions.

This role requires technical proficiency, a grasp of our products to ensure smooth troubleshooting, and someone who can take initiative while navigating a fast-paced environment.

Pre-requisites:

• Understanding of modern IT management and ITSM concepts
  
• Familiarity with Windows,Mac, and Linux OS applications, endpoint security, IT operations, support management tools, and basic networking concepts
  
• Hands-on experience with tools like EDR, SOC, SCCM, Intune, AV, and Endpoint/Mobile device management would be a plus
  
• Excellent written and verbal communication skills
  

Note:

• Graduates of 2026 are not eligible to apply
  
• Only the shortlisted candidates will be notified of the further rounds
  
• The last date for registration is 31st July, 2025