Key Responsibilities:

• Provide excellent customer service via phone.
• Resolve customer queries and issues in a timely and professional manner.
• Maintain product knowledge to assist customers effectively.
• Actively promote and sell the company’s products to potential and existing customers.
• Present product features, benefits to customers in a compelling manner.
• Handle customer complaints with empathy and professionalism.
• Ensure customer satisfaction and retention by offering effective solutions.

Requirements:

• Excellent communication skills (both written and verbal).
• Strong problem-solving abilities and attention to detail.
• Ability to work in a fast-paced environment and handle customer concerns efficiently.
• Positive attitude, team-oriented, and eager to learn.
• Ability to handle both customer support and sales responsibilities.

Perks and Benefits:

• Laptop reimbursement.
• Performance-based incentives.
• Friendly and supportive work environment.
• Opportunity for growth and career advancement.