Responsibilities 

• Credit control, cash applications, carrier/agency inquiry response management, recording and researching incoming cash receipts, month-close activities 

• Apply customer payments to the correct accounts. Reconcile payments with outstanding invoices. 

• Investigate and resolve any payment discrepancies.  

• Monitor customer accounts for overdue payments.  

• Follow up on customer/internal disputes, customer questions and working between departments to get a resolution. 

• Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund 

• Serve as the primary point of contact for customer inquiries related to invoices, and payments. 

Qualifications 

Minimum qualifications 

• Graduate in Commerce (B. Com) 

• Freshers are eligible 

• Demonstrate and cultivate customer focus, collaboration, accountability, initiative, and innovation. 

• Proficient with Microsoft Office (Word, PowerPoint, Excel, OneNote)  

• Proficient in English language- both written (Email writing) and verbal 

• A strong attention to detail; analytical skills and the ability to multi-task are important 

Preferred qualifications  

• Prior experience in Accounts Receivable/Invoice to Cash 

• A strong attention to detail; analytical skills and the ability to multi-task are important 

• Ability to work collaboratively as a key member of a team and independently with minimum supervision 

• Highly organized with a proven ability to prioritize competing requirements and deadlines under pressure