Job Responsibilities

• Define, monitor, and report key management metrics regarding the health of an operations program.
• Manage a high-volume and high-complexity reporting and dashboarding book of work, leveraging rigorous project management discipline.
• Partner with senior leaders to advance the business analysis and reporting agenda, focusing on insights delivery in areas such as operational efficiency, cost modeling, capacity planning, and quality enhancements.
• Define, design, and drive high-priority strategic initiatives with senior-level visibility in the aforementioned areas, ranging from delivering business initiatives to engineering enabling capabilities.
• Develop a deep understanding of systems and processes to extract insights from existing data while identifying and recommending IT enhancements to improve data quality.