Your key responsibilities
Technical Excellence
Client service delivery/execution
Manage multiple projects, engagement economics and receivables, project resources and team utilization
Lead the delivery / execution of high-quality deliverables and manage service quality, brand and client expectations
Business development
Manage clients & accounts and built professional relationships
Meet business development targets by identifying new opportunities with existing and new clients
Demonstrate significant industry / solution expertise
People management
Be a strong team player
Build a strong team and be a strong role model, mentor and coach
Assist in resolving people issues
Support people development through guidance and feedback
Take the lead in recruiting activities
Ensure compliance to the firm’s standards, processes and policies
Contribute to the firm’s initiatives in enhancing market leadership & growth, quality, people agenda and operational excellence
In-depth understanding of the economic and business environment
Professional network and networking skills
Excellent oral and written communication skills
Good leadership qualities
Client relationship management and account management skills. Experience in handling mid to large-size accounts
Program management, multi-tasking and time management skills
Good experience in business development
Excellent people management skills
Sharp focus on quality delivery
Ability to develop / customize solutions relevant to client
Advanced knowledge of MS Excel, Word, Power Point
Skills and attributes
To qualify for the role you must have