Technical Account Manager

Job Overview

Location

Noida, Uttar Pradesh

Job Type

Full Time

Date Posted

27 days ago

Additional Details

Job ID

28238

Job Views

40

Job Description

Responsibilities:

Delivery of pro-active and preventative services
Pro-active notifications of upcoming releases and possible impact
Leading and guiding customer through complex environment changes
Onsite and production support
Regular knowledge transfer sessions
Coordinating/driving customer technical issues with support/engineering/consulting
Handling technical issues, scheduled and unexpected
Customer status calls and reporting

Requirements:

Multi-year experience working in complex enterprise IT environments in consulting/support/account management/development roles
Very strong written and verbal communication skills
Validated presentation skills, and experience organizing and running high-profile customer calls and meetings

Required knowledge and skills:

Must-have: Customer-facing experience in enterprise projects, object-oriented programming experience (Java), SQL, Javascript, AngularJS, JQuery, CSS, MongoDB, web-server technologies
Nice-to-have: Apache Sling, JCR, CQ/AEM, CRM, Adobe Analytics or other Marketing Cloud solutions
Relevant skills: enterprise software (Windows Server, Linux, Unix, WebSphere, WebLogic, JBoss, Oracle, SQL, Java)
Bachelor Degree in Computer Science, Engineering, or equivalent

Similar roles or positions in the industry:

Technical Account Manager, Sr. Support Engineer, Technical Consultant, Support Specialist, Field Support Engineer

At Adobe, you will be immersed in an outstanding work environment that is recognized throughout the world on Best Companies lists. You will also be surrounded by colleagues who are committed to helping each other grow through our unusual Check-In approach where feedback flows freely.

If you’re looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the significant benefits we offer.

Qualification

Any Graduate

Experience Requirements

Fresher Experience

Location

Similar Jobs

Stripe