Job Description
Business Analyst
Proactively deliver value added metrics using appropriate tools that can be translated into meaningful information to help provide creative solutions on business issues; leverage analytics to break down internal and external factors influencing the business.
- Understand the market, industry and competitors to assist the business in developing a Talent strategy that meets the changing needs of the marketplace
- Manages the analysis and evaluation of Talent programs and processes
- Identify key Talent issues or trends the business is facing and help formulate actions to address the issues
- Present attrition analysis with specific root causes by collating information from the ELE exit team
- Analyze Talent survey results for business including:
- Identify areas where additional information is required to understand a particular score/ inputfrom Talent survey
- Analyze data received from the talent survey, Attrition analysis and ES to provide acomprehensive analysis to build acomprehensive action plan to enhance engagement.
- Closely monitor the growth numbers, attrition trends, hiring order boards, skill set requirementsand provide inputs on external market trend to help business forecast short term and long termheadcount/skill needs
- Launch of new initiatives such as a cross rotational programsand process improvement projects, by identifying opportunities across other FSS and sharingbest practices that can be adopted
- Collaborating with various COEs & CTS on aligning their strategies,programs and policies with the Business demand and requirements to ensure effective servicedelivery across the Talent channels (e.g. Deployment, Total Rewards, Acquisition, Development,CTS)
Business partner
- identify, develop and deploy Talent to ensure that Talent resources and services are aligned with the business strategy
- Collaborate with business leadership to forecast and plan for short-, medium-, and long-term headcount needs, for both growth and reductions
- Develop an effective workforce development plan and collaborate with the Acquisition and Development COEs and the deployment team to implement
- Partner with the business leaders and Deployment Advisor to ensure that resource management practices and protocols support and drive the client’s business, market and talent strategies
- Collaborate with leaders and the Deployment Advisor to develop deployment solutions and ensure process consistency as needed
- Collaborate with Development CoE and Chief Learning Officers (CLOs) to provide input to the FSS Talent development strategies to ensure a development culture
- Partner with Business and CLOs on the creation and execution of Level Development programs that deliver education, experiences, and exposure opportunities
- Work with business leaders and FSS communications team to establish regular cadence/calendar of talent communications and collaborate with the Strategy and Communication COE to determine the strategy for providing key messaging to the business
- Serve as a cultural steward and continuously monitor and communicate organizational culture and engagement to the business to foster a culture that creates competitive advantage for the business while ensuring Talent services are aligned with culture and various compliance regulations
Managing Relationships
- Collaborate with the various COEs on Talent initiatives that impact the business (e.g. Diversity and Inclusion, Global Mobility, Development, Alumni Relations)
- Align compensation / rewards to the business strategies / industries and collaborate with the Total Rewards COE on compensation scenarios and year-end compensation activities
- Partner with the business and Development COE to plan for and drive the annual performance management process (goal setting, mid-year and year-end)
- Liaise with various FSS Talent steering committees and facilitate their engagement into the appropriate Talent governance bodies, processes and tools
- Collaborate with the COEs on Green Dot strategies that may influence the FSS approach