Job Description
Roles And Responsibilities
- Review Employee expense claim reports for accuracy and appropriate documentation:
- Submitted expenses are in compliance with the respective BCG office’s Travel and Expense policy
- Submitted expenses match with the receipts provided
- Proper approval has been obtained for expenses incurred outside of the policy
- Resolve expense claims related queries via effective collaboration with various stakeholders to ensure the highest user satisfaction
- Prepare and distribute the routine report/reminder to local finance offices
- Provide regular updates to local finance for any expense trends, abnormal behaviour, improvement action plan, and audit procedure changes
- Partner and maintain relationships with local finance teams to address travel expense policy and audit questions as they arise
- Maintaining the highest quality standards and ensure no duplicates claims or remibursements are initiated
- Maintain employee and approver data in the system. Prepare periodic reconciliations to ensure data is accurate and up to date
- Follow set processes and highlight when there is a need for change or update
- Adhere to the internal compliance policy and guideline established by the management on their daily operational activities
- Maintain exception logs for the process-related exception as and when they occur for knowledge retention
- Complete ad hoc requests and perform other duties as needed with minimal oversight
What You'll Bring
- Minimum qualification B.Com with prior experience of working in a global finance operations team
- 2-4 years of relevant experience in travel and expense processing, reporting, query management
- MS Excel, Word proficiency and adaptable to several software applications
- Preferably exposure to ERP systems and T&E Workflow solutions like Concur, Chrome River etc.
Who You'll Work With
We pride ourselves on a collaborative working environment and utilize digital tools to foster that collaborative environment across a global company. The Global Finance Operations Centre aims at providing best in-class operational excellence and execution through partnership, building trust and credibility. It provides a foundation to ensuring smooth finance operations, coordinating change and ensuring performance of individual processes with high service levels.
Additional info
What You're Good At
- Ability to prioritize and manage workload
- Excellent analytical and problem-solving skills – strong attention to details
- Strong initiative and willingness to take on projects in a proactive manner
- Ability to work in a fast-paced, high-pressure environment; excellent time management skills and ability to meet tight deadlines
- Excellent oral and written communication skills & effective listening skills
- Relationship building, partnering and collaboration
- Committing to improvement through feedback and self-reflection,learning new topics & skills
- Strong customer orientation and flexible to business needs
- Utilizes sound judgment in dealing with work flow and uncertain situations
- Handles situations with confidence, understanding and tact