As Associate Operations, you will be required to make and execute a plan for enabling our sellers to participate in our promtional constructs like sale, deals and loyalty programs. You will also play an instrumental role in enabling our KAMs/agencies to deliver the bar-raising performance every time. Operational excellence, problem solving and defining SOPs are some of the key responsibilities of this role.

What You Will Do

• Mentor, motivate & provide direction to a team of KAMs
• Advocate Meesho’s values & principles across your team
• Work with central teams to ensure we achieve the targets for our sale, deals and loyalty programs
• Develop robust processes for smooth execution of all critical tasks
• Define KRA's & goals for the team and individuals
• Compile and evaluate metrics for success assessment of individual and team level tasks
• Communicate priorities and key decisions with stakeholders with your excellent verbal, written & visual communication skills.
• Drive higher supplier engagement and quick problem resolution through effectively guiding your team
• Be comfortable with challenges and exude confidence to build processes to drive higher efficiency and better outcomes
• Influence strategic decisions across the organization by earning the trust of your stakeholders
• Effectively use quantitative & qualitative data to drive decisions & measure success

What You Will Need

• BE/B.tech from premier institutes
• MBA preferred. 1-3 years of overall experience with at least 1+ years in leading teams
• Experience in Handling Category is an add-on
• Experience with startups and fast-paced environments is an added advantage
• Experience in using Microsoft Excel and Google Sheets to analyze data and build POV
• Demonstrated ability to think strategically and tactically
• Deep understanding of business and customers
• Excellent verbal and written communication skills
• Proven ability to lead the team and manage relevant stakeholders
• Proven skills in driving problems to solutions and opportunities