Product knowledge

· Develop a deep understanding of our stack, features, and solution offerings

· Stay updated on industry trends, market demands, and competitor products/solutions

· Ownership of Metrics, Reporting and Issues business logic development

· Develop an in-depth understanding of our data architecture and dataflows

· Work with team member(s) and internal stakeholders to capture requirements

· Develop new reporting business logic and enhance current reports to keep them in line with changing business needs

· Understand business use cases to define metrics to capture meaningful and actionable insights

· Build a deep dive understanding of our HW solutions to define business logics to detect anomalies across their day-to-day functioning

· Integration & testing of business logic developed in Python into Django based application frameworks running on Docker containers

· Fulfil ad-hoc data request from Sales stakeholders

· Documentation of all business logics, edge cases, supported configurations and related topics

Customer support

· Understand the customer facing issues

· Actively participate in discussions with the technical team to understand the challenge and act as a bridge between the business and technology.

· Prioritise critical requirements and stride towards delivering it in a set timeline.

Analytics

· Conduct deep dive exploratory analysis to help explain trend breaks or other data anomalies

Build understanding of analytics-based HVAC data models to optimise efficiency of the installed solution

Education and Technical qualifications:

· B.E. / B. Tech. in CS & IT with 2-4 years of experience in a similar role or industry

· Understanding of Data Visualization best practices and basic Statistics

· Languages and Tools: Python (including Pandas & Numpy), MS Excel (Advance), SQL, GitHub, Power BI, Tableau (Basics), Docker & Django (Basics).

· Strong analytical and problem-solving skill

· Strong ability to work collaboratively across various teams and communicate effectively with both technical and non-technical stakeholders

· Ability to work in an agile environment along with hands on experience in JIRA