Job Description
Responsibilities:
- Demonstration of Banking Software Solutions:
- Preparation of the demonstration scenarios
- Setting up the scenarios in the system for the demo
- Making the required adjustment in the set-up and messaging based on the locale
- Preparing or modifying the demo script and presentations based on the specific customer context
- Understanding the solution context of the customer and preparing the scenarios based on understanding of the solution context
- Going through the RFP documents, and other customer communication and documents to define the scope of the demo and the demo scenarios
- Testing of the demo instance to make sure that functionality is working as it should
- Engagement:
- Work with geography teams in working out the demo strategy
- Work closely with product and customization team to make changes on demo environment to meet demo requirements
- Engagement with the technical team to make sure technically the environment is absolutely fit for the demo including API verifications before demo for specific scenarios
- Most importantly engage with the customer to understand pain points of their current system and also pain points during the demo and develop a good working relationship with customers
- Thought Leadership, Content:
- Create presentations for the demos
- Create thought papers on digital trends
- Create repositories of case studies, learnings, best practices and re-usable information.
Experience:
8-12 years of post-qualification experience working for a bank/technology/fintech companies in the roles of operations/technology. Should have good knowledge of banking systems and channels and the drivers of core banking and channel banking business. Experience in pre-sales, client facing roles would be an added bonus. Experience of solution design will be a big plus. Education background with some finance degree would definitely add to the profile
Competencies:
- Domain knowledge in banking operations (retail, corporate & channels).
- Exposure to Core and Digital Channels and Banking business in retail or banking and financial domain is a basic requirement
- Customer facing advisory skills in developing and recommending customer solutions.
- Understanding of IT application landscapes and latest technologies.
- Must be willing to travel domestic and international.
- Experience in proposing solution and effective solutioning traits.
- Experience in market leading channel solution would be a plus
- Understanding of latest developments in products and services within Financial Services.
- Working with various internal & external stakeholders (including senior management) and small inter-disciplinary teams.
- Ability to work as part of a cross-cultural team including flexibility to support multiple time zones when necessary.
- Analytical abilities, a goal oriented work approach, high quality awareness, good team player and a high degree of initiative and flexibility.
- Excellent communication skills.
- Continuous learnability and Coordinating skills.