Job Description
Your Impact
- You will work closely with current customers and prospective customers as a trusted advisor to deeply understand their unique company challenges and goals.
- You will collaborate with customers on the Service cloud to evangelize Slack solutions that will help them reach their business goals and blaze new trails within their organizations.
Responsibilities
- Develop key customer stakeholder relationships and drive customer satisfaction at assigned accounts
- Develop and drive the overall long-term strategy for the account, aligned to customer business objectives
- Coordinate internal resources to meet customer business needs
- Perform account planning at assigned accounts, coordinating with Prime and Cloud sales resources to ensure strategic alignment
- Share Salesforce value proposition for existing and/or new customers
- Drive growth within an existing assigned account