Job Description
Functional / Behavioural Competencies Required To Execute The Role
Functional Competencies
- Knowledge of assessing and identifying human performance needs
- Design learning interventions
- Understanding of learning, management and leadership development frameworks
- Understanding of development and deployment of learning interventions
- Learner experience creation and enhancement
- Understanding of Learning Technologies
- Learning Analytics
Behavioral Competencies
- Collaboration & Partnering
- Influencing & Stakeholder Management
- Decision Making
- Customer Orientation
- Team Building & Development
- Coaching & Mentoring
Responsibilities
Learning Need Analysis
- Carry out learning need identification process in alignment with organizational objectives and performance goals, ensuring a systematic and data-driven approach
Learning Plan Creation
- Conduct thorough segmentation of learning needs, considering various factors such as job roles, skill levels, and departmental requirements, to create a comprehensive and targeted learning plan that aligns with organizational objectives
- Publish monthly, quarterly, and annual learning plans that outline the specific training programs, workshops, and development initiatives to be executed, ensuring transparency and accessibility to all stakeholders
- Collaborate with relevant stakeholders, including HR, functional leaders, and subject matter experts, to validate and refine the learning plan, incorporating their inputs to address specific business needs
Design, Development and Execution
- Design and drive Capability Development Operating Plan and deploy the same effectively to deliver business impact
- Collaborate closely with business leaders to develop and periodically review the Capability Development Roadmap, keeping it agile and responsive to evolving business needs and overall talent strategy
- Identify and leverage internal Subject Matter Experts (SMEs) and establish partnerships with external vendors to curate and deliver diverse and impactful Capability Development interventions
- Keep abreast with latest technology and methodologies to understand best practices and update the Capability Development processes accordingly
Analytics
- Conduct thorough assurance and evaluation processes, adhering to established procedures, to assess the effectiveness and compliance of various initiatives and projects
- Regularly publish detailed and insightful dashboards to key stakeholders, providing transparent and data-driven insights into the outcomes of the assurance and evaluation activities
Policies, Processes and Procedures
- Assist L&D Head in formulation of overall plans and ensure day-to-day execution in line with function standards & regulations
- Implement new initiatives/ projects as per established policies to meet future learning & development requirements of the organization
- Review learning policies and procedures on a periodic basis and provide inputs for improvements in business processes, specifications and best practices
People Management
- Participate in recruitment activities and ensure retention/engagement of own team
- Set performance objectives of own team, evaluate/appraise team members and provide regular feedback and guidance
- Guide, mentor and develop own team to take larger and complex responsibilities
SECTION IV: SUCCESS METRICS (TOP 3-5 KPI's)
- Team/ Function/ Department Budget variance (actual vs planned)
- Vendor costs - actual v/s budgeted
- Employee satisfaction index
- % workforce covered in training need assessments
- No. training programs rolled out for critical business processes/ operations
- Training effectiveness (feedback scores from participants and managers, % improvement in productivity / performance post training)