Financial

• Maximize branch revenue performance in terms of actual sales growth and profitability as against targeted numbers; Take appropriate steps to reduce deviations, if any

• Enhance profitability of all branch customers and key accounts on a periodic basis; Identify issues, if any, and develop plans to meet the set profitability targets

• Monitor and track product-wise yields on a periodic basis; Identify issues, if any, and develop plans to meet the set yield targets

Operational

• Ensure adherence to Standard Operating Procedures (SOPs) for the branch sales

• Maximize revenues for all products (DP, International, Retail, Cargo, E-Retail) in the branch through the effective sales strategies

• Implement sales and marketing plans for driving revenues, market share and profitability of all products in the branch

• Maintain sound, healthy and long-term relationships with potential large clients in the branch through regular interactions with key decision makers

• Retain existing customers and achieve base targets set for the product on a monthly basis

• Follow-up and ensure closure of product specific sales leads forwarded by the telemarketing team or other departments

• Effective negotiation of rates & service offers with customers as per the set purviews, in consultation with Branch Sales Head on case to case basis; Ensure adherence to the product pricing guidelines

• Maximize branch revenues through development of channel partners

• Enhance percentage collections as per the set logic remittance and DSO targets

• Ensure updation of prospects (potential clients) details in SAFFHIRE software package on a daily basis

• Timely communicate & coordinate with internal & external customers on service issues, if any

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