Role

• Providing product experience expertise within an agile product team

• Empathise with B2B customers problems and leverage user research to capture and understand real-world user needs

• An inquisitive, natural problem solver with the ability to find simple solutions to complex problems

• Provide support to other team members and work in a highly collaborative way within our UX team

• Advocate of user centred design, understands the importance of qualitative and quantitative research

• Participating in regular design critiques with the team

• Work closely with BAs, developers and the product owner promoting the needs of the user

All About You

We’re looking for someone with the following skills, knowledge and experience:

• Commercial experience in Product Experience Design

• Proven experience delivering a high standard of output in fast paced, enterprise organisations

• Experience working in a Lean / Agile methodology

• Collaborative and pragmatic approach to their work

• Experience communicating with diverse stakeholders

• Advanced skills in tools such as Axure and Figma

#RTP

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.