Employee Communications

• Write and edit compelling content that promotes various programs, such as Diversity & Inclusion, Alumni Relations, Recruitment, and Professional Development, aligning with the organization's goals and culture
• Coordinate with the communications team to create and distribute engaging internal communications materials, including emails, newsletters, and intranet articles
• Contribute to the development and implementation of new internal communication tools and formats, such as newsletters, management podcasts, focus group discussions, or Intranet
• Facilitate internal campaigns, including infotainment and educational activities designed to boost the employee experience, draft the materials required for each initiative with the team member
• Track communication channels for employee feedback and questions, responding in a timely and professional manner

Employer Branding

• Provide inputs to expand presence on social media with focus on workplace recognition, people & culture based rewards programs amongst others to ensure effectiveness in attracting top talent
• Draft messaging and creative content for social media, career fairs, job boards, and job descriptions to support the Talent Acquisition team in communicating a standardized employer brand message that aligns with RIL brand's identity
• Assist in maintaining RIL's brand identity by ensuring consistent application of brand guidelines across communication materials
• Provide support to the team lead in assessing the effectiveness of employer branding initiatives

Employee Experience

• Collaborate with stakeholders from different teams and assist the team lead in drafting the annual engagement calendar for the organization and support its execution across locations and sites
• Assist in implementation of the continuous listening framework, including lifecycle and overall employee experience, and support with the survey analysis and reporting, when required
• Assist in collecting and analysing employee feedback through surveys, focus groups, and other mechanisms to identify areas for improvement
• Drive planning and coordination of employee engagement events, workshops, and activities to foster a positive and inclusive company culture

Policies, Processes and Procedures

• Conduct day to day activities & follow all relevant policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner
• Keep self abreast with leading practices & trends and contribute to the identification of continuous improvement of systems, processes and procedures

SECTION IV: SUCCESS METRICS (Top 3-4 KPIs)

• Survey Participation Rate
• Event Participation Rate
• Internal Communication Effectiveness (tracking open rates, click rates in email communication/ counting page views on Intranet pages)
• CSAT
• Adherence to Brand Guidelines
• Adherence to SOPs and policies
• Content Innovation