Key Responsibilities:

• Manage Customer Accounts: Build and maintain strong relationships with customers, ensuring their needs are met and exceeded.

• Drive Revenue Growth: Identify opportunities to grow revenue and achieve annual parts and service sales targets.

• Plan Call Cycles: Maintain regular call cycles (weekly, monthly, or quarterly) to keep in touch with customers and foster strong relationships.

• Report and Forecast: Prepare and submit monthly activity and business forecasting reports to help guide our strategic goals.

• Utilize Tools: Use the Finning market analysis tool to identify new, lapsed, and campaign opportunities, and convert leads generated by the Inside Sales Team.

• Customer Point of Contact: Act as a primary contact for customers, stakeholders, and influencers, promoting Finning support services and resolving any issues promptly.

• Collaborate Across Teams: Work closely with other Product Support Sales Managers and internal teams to maximize opportunities across Product Support and New Sales.

• Mentor and Guide: Provide guidance and mentoring to Inside Sales Representatives (ISRs) and Product Support Representatives (PSRs) to support their development.

• Market Awareness: Stay informed about competitors and market trends to support new product and campaign developments.

What We’re Looking For:

• Proven experience in sales and customer account management.

• Excellent communication and relationship-building skills.

• Ability to work independently and as part of a team.

• Strong attention to detail in planning and reporting.

What We Offer:

• Competitive salary, attractive commission and car allowance.

• 25 days holiday, life insurance, up to 7% pension.

• A supportive and collaborative work environment.

• Opportunities for professional growth and development.

•