Roles and Responsibility:

• Monitor Data and implement new features in the CRM
• Create Weekly Sales Review Reports
• Generate other reports from CRM for leadership
• Track performance of Sales, Agency & Sales Strategy and present findings to Leadership on PowerPoint
• Onboard new team members and conduct training sessions of CRM
• Work with Sales team on Account Management and Account Planning. 

Key Skills:

• Excellent knowledge of CRM (Dynamics 365 and PowerBI preferred)
• Excellent knowledge of Excel with formulae, pivot tables, and lookup functions
• Excellent PowerPoint presentation making skills
• Efficient at making reports for Forecasting and Sales Delivery
• Stakeholder management - Ability to coordinate with Sales, Agency and Sales Strategy teams
• Problem solving skills - Ability to find solutions quickly and implement them