Program Manager

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Job Overview

Location
Mumbai, Maharashtra
Job Type
Full Time
Date Posted
8 months ago

Additional Details

Job ID
24877
Job Views
327

Job Description

Financial:

  • Is responsible for Gross margin achievement for the Program
  • Is responsible for bonus received or penalty paid from/to the customers
  • Adheres to project cash flow schedule

Offering/competency:

  • Is responsible for increasing project effort charged to domain experts
  • Formulates an appropriately structured Governance framework for the account in which he/she is the sole Program manager. Else works as per the governance framework defined by the Program Director
  • Creates a clearly defined and documented escalation mechanism in place

Delivery/Customer satisfaction

  • Leads and owns the Program Delivery (schedule/risk/issues/changes/dependencies)
  • Helps establish the required execution and project methodologies synergizing customer and Wipro methodologies
  • for meeting Program Quality-Cost-Delivery schedule
  • Manages operational parameters of the program as signed off ( ppc, offshore- onsite mix, utilization, bulge)
  • Handles customer escalations

People

  • Leads planning workshops and program steering committee meetings
  • Develops and mentors project managers and PMO for exceptional performance from team members to improve performance
  • Manages & Controls employee attrition rate
  • Ensures that eligible employee are released for rotation"
  • "Managing Customer Relationship and Scope Management
  • Ensures that requirements document is comprehensive with clearly outlined scope boundary, non-functional requirements are captured quantitatively.
  • Develops a common understanding and sign-off on requirements by the business users.
  • Uses the right kind of requirement management tools to ensure correct understanding and scope idenfications
  • Provides wire-frames depicting user interface to give good view of the navigation"
  • "Brand Building Initiatives
  • Participates in initiatives which help in building Wipro Brand and developing progressive delivery.

Tags

Program Manager

Qualification

Bachelor’s degree

Experience Requirements

Fresher Experience

Location

Company Details

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