Skill Set Required:

• Proficiency in programming languages, preferably Golang, Ruby, JavaScript, and Python.
• Advanced SQL and data modeling skills.
• Strong understanding of AWS services and cloud computing.
• Familiarity with Blockchain, crypto, and Web3 concepts.
• Experience with data visualization tools like Looker, Tableau, QuickSight, etc.
• Knowledge of descriptive and inferential statistics.
• Awareness of financial industry regulations.
• Experience with customer support metrics and data.
• Self-motivated with a passion for personal growth.
• Positive approach to problem-solving.
• Excellent communication, organizational, and time-management skills.
  
  
  

Job Responsibilities:

• Transform data into valuable business insights to drive customer and business impact.
• Develop metrics, self-service tools, and deep analysis to improve customer experience.
• Collaborate with stakeholders to create an analytic roadmap addressing both short- and long-term business needs.
• Identify improvement areas through deep dive investigations and data-driven solutions.
• Build and scale self-service analytic capabilities to enhance decision-making processes.
• Analyze complex business problems and recommend practical solutions.
• Monitor performance metrics and identify opportunities for increased efficiency.
• Foster a collaborative team environment focused on innovation and continuous improvement.