Willis Towers Watson Walkin Drive for Freshers – Responsibilities

• Communicate effectively with client/members via the emails/letters.
• Consistently provide a quality customer experience to clients/members.
• Continuously seek to identify areas where the service to clients/members could be improved and communicate to the Senior Administrator/Team Leader.
• Deal with queries and requests by the use of standard letters and reference to procedures.
• Recognise and escalate potential problem and potential complaint cases.
• Ensure complaints procedure is adhered to and that all complaints are immediately notified to Senior Administrator.
• Seek clarification where errors are made.
• Monitor own workflow to ensure service levels are achieved.
• Prioritise and manage own workload and maintain a rolling schedule of objectives.
• Accurately perform manual calculations.
• Know and live the firms values.

Willis Towers Watson Walkin Interview – Skills

• Able to work to a high level of accuracy.
• Able to work well under pressure and meet targets.
• Interpersonal skills to include good written and verbal communication.
• Customer and quality focussed.
• Computer literate.
• Pass at C or above for Maths and English at GCSE or equivalent.
• Experience in either DB or DC pensions administration is essential.

Willis Towers Watson Walkin Drive 2024 Details

• Walkin Date: 24th October 2024
• Walkin Time: 12.00 PM – 02.00 PM
• Walkin Address: Willis Towers Watson WTW, 7th floor, A&B Wing, Ithink Techno Campus, Pokharan Road 2, Subhash Nagar, Thane- 400606. Landmark Beside Viviana Mall.