What you will do

• Develop a deep understanding of each mile of the operations to identify opportunities for improvement in our MIS, especially in Sales Operations
• Conduct root cause analyses and evaluate tradeoffs between them using advanced data analytics tools (Excel and Google Sheets). SQL is a plus point
• Develop standard operating procedures (SOPs) that are practical and effective and track their on-ground implementation to ensure compliance and sustained improvement
• Led cross-functional teams to develop and implement projects to optimize processes and increase productivity For the ground Sales Team
• Take daily stand-up meetings with TLs/KAMs to ensure the team is on track to achieve daily/monthly targets
• Develop and maintain key performance indicators (KPIs) to track progress and ensure that improvements are sustained over time
• Communicate ideas and key findings in a logical and structured manner to senior management and other stakeholders 

What you will need

• Candidates with 3 to 4 years of experience are welcome to apply
• Strong analytical and problem-solving skills; experience in Excel, Google Sheets or any analytical tools is helpful
• Passionate about deep diving into problems and driving changes in a fast-paced environment
• Keen learning attitude, not afraid of trying and implementing ground changes
• Excellent communication and interpersonal skills, with the ability to build strong relationships with internal stakeholders
• Willingness to travel as this is a regional role
• Good project management skills, including the ability to manage multiple projects simultaneously
• For experienced candidates, experience in Driving Team in Sales Operations will be relevant