The Deloitte Technology Academy (DTA) will be a leading-edge, branded educational institute that develops new age digital skills, offering a comprehensive cross-business curriculum, blend of solutions, dedicated faculty, and strategic partnerships that differentiate Deloitte as the premier organization for technology skills development.  When operating at full scale, we expect Deloitte Tech Academy to train tens of thousands of learners annually in critical technology skills including AI, Cloud, Cyber, custom development, and package technologies.

Work you’ll do

As a Specialist, you will collaborate with a blended US/USI team and exhibit agility in driving connections across a diverse and cross-functional set of stakeholders. Reporting to the DTA Manager, your responsibilities may include (but is not limited to):

• Planning, executing, and operationalizing development/ learning programs and processes that support Deloitte professionals’ performance and growth in technology
• Creating and reviewing deliverables for accuracy and quality
• Assisting in the creation and development of various learning programs and training experiences
• Participating in project teams to build positive, collaborative partnerships among a diverse set of cross-functional business and talent stakeholders, SMEs, and peers
• Demonstrating initiative in gathering feedback and data from practitioners
• Improving learning and development programs, and constantly moving learning to the next level

·    Actively working towards improving learner engagement and learning experience: monitoring and improvement

• Observing program delivery, collating feedback, and working on re-designing elements impacting participant experience, curriculum, content, facilitation experience, facilitation skills
• Using critical thinking skills to conduct data analysis, identifying trends, noting correlation and causal patterns, and recommending solutions
• Using a data-driven mindset throughout the solution development lifecycle to distill insights
• Confidently raising issues and risks, and managing-up to drive achievement of desired business outcomes
• Contributing to an inclusive, high-performing team culture
• Maintaining an active curiosity about the latest trends in the technology training landscape (including competitor actions regarding their own technology academies)

Qualifications, Skills and Experience

Required:

• Bachelor’s Degree
• At least 6 years of related professional experience
• Demonstrated project and program management experience: organization, managing and analyzing data, keeping multiple and simultaneous tasks/projects on track
• Excellent communication and influencing skills to communicate effectively and credibly, both verbally and in writing, with audiences at all management levels and across teams
• Ability to work autonomously and effectively in a fast-paced, complex, multi-tasking hybrid environment
• Proficient Microsoft Office skills

o   In Excel, aggregate data, conduct complex analysis, and display results visually

o   In PowerPoint, translate data into insights and tell a logically structured, succinct, and compelling story tailored to your audience that conveys clear, actionable recommendations

o   In Word, create clear, concise communications with a user-friendly layout conducive to cognition

Preferred:

• Experience working in a learning and development organization; especially in the space of instructional designing related to technology learning
• Experience in training program management, learning strategy and design (especially for technology-related programs), vendor management, project management, cross-border stakeholder management, financial management
• Prior experience in working in matrixed L&D of IT organizations
• Prior consulting or professional services experience
• Strong orientation towards and understanding of contemporary technology trends in general, and technology related training in particular
• Experience with data reporting and analytics, strong Excel skills