Your key deliverables will be but not limited to:

• Provide a comprehensive Property Management service to ensure that all amenities are resourced and maintained to high class industry standard.
• Ensure all services are performed as per Standard Service Specifications
• Preparation of Property management budgets and perform CAM collection
• Manage the budget efficiently and yield cost savings where possible without compromising quality of service.
• Responsible for meeting financial targets for the account and support /find new avenues for increase in revenue
• Responsible for closing all audit findings
• Ensure timely submission of reports from the sites.
• Attrition Management at sites
• Responsible for tracking and closure of open operational items
• Formulate and implement departmental and organizational policies and procedures to maximize output. Monitor adherence to rules, regulations and procedures.
• Liaison with top management. Assist in the development of strategic plans for operational activity. Implement and manage operational plans
• Maintain site accommodation and services, through contractors and direct labour, in most cost-effective way.
• To meet at all time the contractual obligations and target SLA’s set by both the client and internal management
• Ensure Health & Safety regulations are adhered to and that General and Fire risk assessment recommendations are implemented across the team
• Ensures occupancy of sites complies with statutory legislation.
• Ensure quality of staff, appraising and developing them to ensure maximum contribution.
• Proactive liaison with local and regional municipal authorities.
• Interviews, selects, hires, supervises and reviews qualified building operation and management staff
• Manages critical relationships with client, tenants, and key vendors
• Reviews all building financial data with Ambience and Property Accountant
• Ensures that all client deliverables are submitted in a timely manner
• Acts as the liaison to local community public interest groups
• Manages vendor relationships
• Writes vendor contract specifications
• Oversees all vendor bidding
• Ensures that entire staff maintains a critical eye on all aspects of building physical care
• Fosters and maintains “Tenant is our Guest” philosophy among the staff
• Take part and drive JLL initiatives like D&I, CSR, Safety Week etc