Wipro Walkin Drive for Freshers – Responsibilities

• Handle customer queries via phone calls, emails, or chats with a focus on resolving issues promptly and professionally.
• Provide excellent communication skills in English to effectively address customer concerns.
• Work in an international BPO environment with exposure to diverse cultures and time zones.
• Participate in blended processes where you will be required to work on both inbound voice processes and non-voice tasks (email/chat).
• Meet performance targets set by the company for quality assurance metrics such as AHT, Shrinkage, Attrition, etc.

Wipro Walkin Interview – Skills

• 0-3 years of experience in customer service or related field.
• Excellent communication skills in English language proficiency.
• Ability to work flexible shifts including rotational shifts (24×7).
• Strong problem-solving skills with attention to detail and analytical thinking.

Wipro Walkin Drive 2024 Details

• Walkin Date: 18th September 2024 – 27th September 2024
• Walkin Time: 11.00 AM – 2.00 PM
• Walkin Address: Hinjewadi Phase 2.