Ability to influence and communicate with geographically distributed cross-functional teams across all levels of management
Ability to guide functional projects from design through implementation
Ability to work collaboratively with engineering on product requirements and designs
Experience engaging with customers and influencing business leaders
Gather, manage, and prioritize market/customer requirements and product features
Create business cases and requirements for new features
Advocate for the customer by articulating the user needs
Documentation review
Provide feedback to engineering on how well the product meets business and customer goals
Go-To-Market Activities:
Introduce new products to sales, customers, support
Webcasts, datasheets, FAQs, white papers, websites, blogs, etc.
Customer references and stories
Evangelize product both internally and externally
Support:
Review and test new features to ensure customer expectations are met
Ongoing product support
Product training
Customer briefings and assistance
Customer forums
Escalation management
Market analysis:
Market research
Competitive analysis
Requirements:
Three or more years of technical background preferably in enterprise computing, database technologies, cloud infrastructure, and systems (virtualization, storage, networking, OS). Candidates from engineering, technical sales may also apply to this position.
BS / MS in Computer Science or Masters in Business Administration with technical background
Technical expertise in enterprise cloud architectures
Analytical skills, with a passion to solve complex technology problems
Demonstrated ability to learn fast, adapt, and manage multiple complex projects/priorities in a fast-paced, dynamic environment
Demonstrated ability to work across geographically dispersed cross-functional teams.