A Supply Chain Planner Intern builds support plans and designs service experiences for new products, programs, or offerings. Critically reviews new support scenarios to identify potential incidents/risks and their mitigation; determines if new plans are necessary to support offerings and opportunities or if plans should be removed. Analyzes experience feedback and monitors key performance indicators to improve the customer experience, increase return on investment, and identify new opportunities.

At Microsoft, Interns work on real-world projects in collaboration with teams across the world, while having fun along the way. You’ll be empowered to build community, explore your passions and achieve your goals. This is your chance to bring your solutions and ideas to life while working on cutting-edge technology.

Responsibilities

• Executes forward or reverse supply plans provided. Performs tactical elements of supply plan, including understanding the part level gaps between demand and supply. Manages programs with low complexity and/or receives direct guidance.
• Uses tools and processes for managing supply and driving improvements to avoid additional labor needs, while gaining a foundational understanding of these tools and processes.
• Conducts analysis and gathers information for "what-if" scenarios impacting supply and demand management for forward and reverse planning.
• Reworks/refurbishes finished goods, executing mitigation solutions for goods, and redeploys them in another area, when applicable.