Reporting to the IT AOA MSE Senior Service Integration Manager (SIM), responsibilities of this role include:

• Support the Global Product Managers for MarTech, ADTech & CDTech product solutions as well as the IT MSE AOA SIM in the development of the strategy through incremental improvement of the products
• Understand and guide Markets on the full holistic view of the MarTech, AdTech and CDTech products to ensure the best and efficient use of the solutions
• Document business use cases for product evolution
• Document Nestle architecture landscape for the MarTech, ADTech and CDTech
• Develop and document Nestle IT architecture
• Identify gaps in existing functionalities, options for improvements and opportunities for process automation
• Partners with business and IT to elicit, analyse, translate and document business requirements, pain points or opportunities into IT requirements
• Participates in the assessment of external and internal technology capabilities with a focus on suitability for integration with the existing IT environment
• Runs small-scale projects (managed work activities) for the deployment of functionalities

What will make you successful

• ​​​​​​ Joining a collaborative team of Business Analysts, you will be a strong team player with a history of delivering results in a high pressure and dynamic environment.
• Bachelor's degree in computer science, information systems, business administration or related field, or equivalent work experience
• 4+ years of experience in IT, preferred with experience in agile methodologies
• Experience with design and documentation of data models with platforms, such as Salesforce, SAP Gigya, Google Data Studio, Web Content Management (Web CMS), Direct to Consumer Platforms, such as Shopify, Magento, Salesforce ecommerce, Content Management solutions, such as ESKO, Sitecore
• Experience in service management principles and execution
• Demonstrated experience in establishing standard processes and managing performance to achieve key metrics
• Experience explaining technical concepts and technologies
• Experience working in a global environment and with virtual teams
• Effective communication and presentation skills are vital as you develop working partnerships with internal and external stakeholders, such as service integrators, service provides and vendors across the globe (face-to-face and remote)
• With stakeholders based in various time zones, flexibility is essential as you participate in teleconferences and activities outside of standard business hours.
• Nestle offers flexible working hours and working from home, enabling you on how to get your job done and will help you balance your work with your personal commitments.