Financial Crime Risk Management is a priority service line at Genpact. We have been serving clients globally and given Australia is a preferred market we are making significant investments in this market and these opportunities are consistent with that investment.

Team in Australia operates like a start-up, we have huge ambitions to build a premier capability, and we have a number of opportunities for people with the highest levels of integrity, a can-do attitude, positive outlook to life, demonstrate energy, passion, candor and the dedication needed to succeed. It is our firm belief that these qualities are non-negotiable, cannot be taught but the rest can be.

• Demonstrate PRIDE (Personal Responsibility in Delivering Excellence) in everything you do
• Deliver agreed on outcomes to the highest quality and do so promptly
• Own the outcomes that you are assigned to you knowing you have the power of the global organization willing to support you
• Conduct due diligence/surveillance on clients assigned to you per policy, with the utmost confidentiality, and with a 100% accuracy
• Ensuring client results are met and all processes and procedures are adhered to
• Act as an enabler between our teams located globally, local teams, and our clients in Australia to ensure we demonstrate urgency, delight the teams we represent, and enable clients, in turn, being able to delight their clients
• Contribute to the development and, where required to, lead the implementation of project outcomes
• Work with client teams per the authority delegated to you from time-to-time
• Handle teams and initiatives
• Help review policy, SOPs, Process flows and recommend ideas for improvement

• University graduate
• Ability to understand the big picture, work independently, post and call out to bring teams together to tackle issues
• Experience in building, appraising, and leading teams
• Ability to exercise independent judgment and discretion balancing highly sensitive casework
• Sound business communication (in English) is must-have
• Exposure to contact centre operations

• Proven Banking, Operations, or Financial Crime Risk Management experience
• Experience in Customer Lifecycle Management i.e. KYC, Client Onboarding, Product Fulfillment, Offboarding, Periodic Review, Client Middle Office experience
• Good analytical and problem-solving skills and ability to handle team and client discussions