Job Description
What you'll do
In this key role, you’ll be making sure that only well designed and built work packages get through quality testing. You’ll aim to get it right first time for our customers through innovative service and solutions, using automation as an accelerator and working closely with stakeholders in an Agile and collaborative environment. We’ll also look to you to produce comprehensive and robust quality strategies and detailed quality test plans, enabling the continual flow of work packages across the domain, platform value stream or programme.
Additionally, you’ll be:
- Taking accountability for all aspects of quality across both run and change and business as usual activity within the assigned platform or domain
- Overseeing the output quality from all testing phases owned and making sure it meets the requirements of each quality test strategy
- Making sure defects are detected and prioritised, based on impact, and resolved at the earliest possible moment and before the last responsible moment
- Undertaking end-to-end test management including planning, risk, issue, dependency management, lessons learnt and governance
- Reviewing all key collateral relating to delivery and making sure it is of sufficient quality and with no gaps or duplication
The skills you'll need
We’re looking for someone with strong knowledge and understanding of quality standards, quality best practices, and our risk and controls framework. You’ll also need high levels of knowledge and demonstrable application of modern testing and quality practices and techniques used with Agile methodologies.
Additionally, we’ll be looking for:
- At least 10 years of experience in managing and leading Workday testing and environment management
- Experience in managing testing and test teams that support high-volume, customer- or colleague-facing cloud-based SaaS applications with diverse and complex functionality
- Strong third-party management skills are essential for holding Workday and other significant suppliers, as well as internal partners, accountable for their performance
- Experience in functional and non-functional testing such as system, system integration, user, load, volume, stress, security, accessibility, compatibility, penetration and back-out