Your day at NTT DATA

1.1.2 PRE-REQUISITES

• 0–6-month experience

• BE + MBA operations preferably

• Good communication skills.

• Basic knowledge of Microsoft Excel and Word.

• Basic Knowledge of Computer Network and SDLC cycle .

• Keen to learn Process Management.

• Possess curiosity towards Business analytics

What you'll be doing

1.1.1RESPONSIBILITIES

• Govern and track process compliance and provide regular feedback to business by regular review of service break events
• Govern and track business unit KPIs basis service break events
• Track relevant documents are uploaded to share drives and attached to Siebel tickets, missing data feedback will be provided to business
• Compliance improvement by providing process training and creating SOPs

• Any additional task given to the incumbent from time-to-time based on business needs