Stakeholder management effectiveness tools and methods
Fluency in many specialized business vernacular
Deep understanding of diverse markets to deliver customer and business value
Adapt style and best practices to accommodate cultural differences.
To understand the interests & profiles of key stakeholders to manage functional relationships.
Analyze stakeholder technical needs and partner with them to share relevant information.
Engage with business partners (internal/external) on a periodic basis and establish credibility for exchanging functional information.
Requirement And Scoping Analysis: Requires knowledge of:
Traceability matrix
Risk analysis methodologies.
Cost Analysis
Business objectives
Classification of requirements
User stories to understand the Business/Stakeholder/Technical requirements and assist in analyzing the existing solutions to address the needs (in case of agile methodology, for the iteration).
Prepare requirement traceability matrix and maintain traceability between business requirements, functional requirements, design and test cases.
Contribute to the creation of user stories for component/module/simple requirements ( for example: based on scalability etc.) (For agile methodology).
Defect Management and Troubleshooting: Requires knowledge of:
Defect life-cycle process, defect tracking tools and methodologies
Defect reporting
Regression testing
Root cause analysis
Root cause corrective action. To track and analyze defects for the component/ module and carryout regression testing to fix defects in all instances of code changes. Analyze defects from past projects/solutions to avoid recurrence of similardefects. Troubleshoot performance and availability bottlenecks for the application.
DevOps Orientation: Requires knowledge of:
Different operating systems
Software maintenance tools and techniques
Application monitoring tools and techniques
Debugging tools
Mock screen
Pseudocodes
Reverse Engineering
Traceability matrix
System performance, security, integration
Data migration and accessibility
Design Methodologies. To conduct complex maintenance procedures for applications independently. Monitor and evaluate the performance of the application by tracking and analyzing appropriate metrics
Perform maintenance (corrective, adaptive, perfective) and re-engineering activities. Analyze application logs, maintenance activity data, performance data and provide analysis; Evaluate change requests to identify those which are valid and feasible.
Demonstrates up-to-date expertise and applies this to the development, execution, and improvement of action plans by providing