• Ability to effectively work in a high volume, quick response environment.
• Excellent oral and written communication skills (English; other languages only as required by company in writing to support growth outside the United States)
• Ability to listen, understand, follow up and resolve customer requirements.
• Passion for customer service and innovation
• Proficiency in MS Office, MS Outlook, Internet Explorer
• High school diploma

Key Responsibilities:

• Receive internal and external requests for quote.
• Support part requests for: Switchgear, breakers, transformers, drives and motors.
• Locate part information though client’s systems
• Obtain pricing and availability from client or approved external vendor.
• Forward quote to customer
• Receive purchases orders.
• Book orders in ERP
• Complete request for materials and create client’s PO (send to vendor)
• Track order throughout the process to ensure requested materials/service is delivered to requesting customer within the quoted time frame.