• Develop a strong understanding of our business operations by completing our immersive shadowing program, known as the New Hire Roadmap
• Learn the company’s HR processes, policies, and procedures
• Process employee changes, such as job and salary changes, new hires, and terminations
• Provide miscellaneous day-to-day support with HR operations, such as maintaining employee files, processing verifications of employment, answering general HR inquiries, etc.

Once you are comfortable with our processes:

• Assist with the maintenance and optimization of the HCM platform (UKG)
• Troubleshoot technical issues and provide support to UKG users
• Ensure integrity of UKG data by performing regular audits
• Develop and deliver SOPs and training materials on UKG functionalities
• Design and develop custom reports, dashboards, and analytics to provide insights into the company’s people data
• Administer employee leaves (FMLA, LOA, and workers’ compensation) and assist Regional HR Managers with ADA requests
• Assist with benefit administration, including conducting new hire benefit orientation, reviewing new hire and life event enrollment requests, assisting with STD/LTD claims, and answering employee benefit questions
• Continue to process employee changes and provide miscellaneous day-to-day support with HR operations, as described above