Key Responsibilities
• Content Creation: Develop and create high-quality content for presentations (PPTs), technical documents, and reports related to infrastructure services.
• Technical Documentation: Format and update technical documents to ensure clarity, consistency, and accuracy.
• Excel Proficiency: Use Excel to manage data, create charts, and produce detailed reports.
• Diagram Creation: Utilize Microsoft Visio to create detailed diagrams and flowcharts to support technical documentation.
• Project Planning: Use Microsoft Project to assist in creating and maintaining project plans.
• Collaboration: Work closely with technical teams to gather necessary information and ensure that content accurately reflects the services and capabilities of the company.
• Editing and Proofreading: Review and edit content for grammar, punctuation, style, and accuracy.
• Research: Conduct thorough research on industry trends, best practices, and emerging technologies in infrastructure services.
• Templates and Standards: Develop and maintain content templates and ensure all documents adhere to company standards and branding guidelines.

Skills:

• Proficiency in Microsoft PowerPoint, Excel, Visio, and Project.
• Strong writing, editing, and proofreading skills.
• Ability to format technical documents and reports.
• Understanding of IT infrastructure and managed services is a plus.
• Excellent research skills and attention to detail.
• Strong organizational and time-management skills.

Preferred Skills

• Familiarity with cloud services and infrastructure management.
• Experience with content management systems (CMS).
• Knowledge of SEO best practices.
• Graphic design skills for creating engaging presentations.

Behavioral Competencies :

• Proven experience of delivering process efficiencies and improvements
• Clear and fluent English (both verbal and written)
• Ability to build and maintain efficient working relationships with remote teams
• Demonstrate ability to take ownership of and accountability for relevant products and services
• Ability to plan, prioritise and complete your own work, whilst remaining a team player
• Willingness to engage with and work in other technologies

Note: This job description is a general outline of the responsibilities and qualifications typically associated with the Virtualization Specialist role. Actual duties and qualifications may vary based on the specific needs of the organization.

CGI is an equal opportunity employer. In addition, CGI is committed to providing accommodations for people with disabilities in accordance with provincial legislation. Please let us know if you require a reasonable accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.