MetLife Jobs 2024 – Responsibilities

• Responsible for indexing and assignments of requests based on customer requirements.
• Required to work on different queues and manage the workflow as per SLAs.
• Responsible for providing timely status to customers.
• Responsible for providing query support to customer issues.
• Responsible for responding to customer inquiries.
• Responsible for the implementation of a group into the system.

MetLife Careers 2024 – Qualifications and Skills

• Bachelor’s degree (Any Stream) with a minimum of 15 years of education.
• Excellent English comprehension and writing skills.
• Keyboarding and data entry speed (minimum 30 wpm with 90% accuracy).
• Demonstrated flexibility as per process requirements.
• Basic knowledge of MS Excel (copy, paste, filter).
• Proficient in e-mail management.