ITS (Internal Transformation Services) under EY’s GDS Consulting service line, is a team of seasoned consulting professionals that operate globally on internal transformation programs which are critical to EY’s strategy and ambition. Our expertise is in the areas of Project Management, Strategy, Technology, Process Improvement, Organization Design, and Organizational Change Management.

Change Management Responsibilities

• Support Organizational change management programs for business transformation programs within EY
• As a team member, execute organizational change management work streams with a structured methodology / process
• Manage and support cross functional team across multiple geography to orchestrate and deliver successful change program on time and on budget by increasing employee adoption and usage
• Support in defining, developing, and executing change strategies / plans as per the business requirements
• Support in facilitating leadership alignment workshops to clarify business transformation vision and scope, case for change, and program governance model
• Use the data analytics to analyse and assess the change impact and the business readiness to call out the potential risks and suggest mitigation plan
• Identify and define benefits as part of change program
• Draft communication and stakeholder engagement plans to help the change lead in smooth implementation of the change strategy
• Install and manage the change agent network
• Draft and execute the training strategies and plans (consist of delivery plan and methods, environments, tools and scheduling)
• Support development of communications relevant to change initiatives (establish change corners, roadshow artefacts, newsletters etc.)
• Define success metrics and measure performance against different change initiatives
• Support organizational design interventions and define roles and responsibilities
• Create and maintain user personas and journey maps
  
  

Skills And Attributes For Success

• Excellent written, oral and presentation skills, including business narratives and storytelling
• Excellent stakeholder engagement skills
• Strong facilitation skills with senior stakeholders to drive decisions and consensus
• Understanding of functional processes such as IT, HR, Finance and transformations of these processes
• Strong MS Office skills – particularly, to develop engaging presentations
• Significant experience in leading transformations and strategic initiatives, and leveraging consulting skills, project and change management as key enablers
• Ability to work with teams across cultures and organizational ranks
• Analytical judgment and decision-making ability along with critical thinking skills
• Willingness to conduct multi time zone meetings outside of local business hours, if required
  
  

What Will Make You Eligible For This Role

• MBA or equivalent advanced education
• 8-10 Years of total experience with min 5 years organizational change management relevant experience
• Experience of managing workstreams / project initiatives in large scale, complex transformations
• Proven ability to guide, lead and coach client leadership / project teams across the lifecycle of complex programs and strategic initiatives
• Experience of managing mid to senior stakeholder relationships
• Awareness and experience of leveraging technology as enablers
  
  

What Will Give You An Edge

• Experience of working in the Big 4 professional services firms and other global management consultancies
• Certification in Change Management (Prosci , APMG etc.) and Agile methodology
• Experience of driving behavioural change and cultural transformation
  
  

What Working At EY Offers

At EY, we’re dedicated to helping our clients, from start–ups to Fortune 500 companies — and the work we do with them is as varied as they are.

You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer:

• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you
• Support, coaching and feedback from some of the most engaging colleagues around